Legal Owner: NAGARAJARAO C R
Last Updated: December 2025
Support Email: success@digitalcruz.com
We believe in full transparency regarding refunds and returns for all digital programs and workshops.
1. Refund Eligibility
Refunds are available only in the following cases:
A. Duplicate Payment
If you are charged twice for the same order:
Refund Timeframe: 7–10 working days
Refund Method: Original payment mode
B. Workshop Cancelled by Us
If we cancel an event due to operational or technical reasons:
Refund Timeframe: 7 working days
ORFree rescheduling option
2. No Refund Cases
Refunds are not provided for:
Change of mind
Non-attendance
Late joining
Personal issues or scheduling conflicts
Technical issues on customer side
3. Return Policy
As all our products are digital and delivered instantly, returns do not apply.
4. How to Request a Refund
Email success@digitalcruz.com
with:
Your Name
Registered Email
Payment Screenshot
Reason for requesting refund
We respond within 48 business hours.